Privacy Policy

1. Introduction

Mana Ooru is committed to respecting your privacy and handling personal information responsibly. This Privacy Policy explains what information we collect when you visit our website, create an account, contact us or submit a business listing, as well as how we use, share, retain and protect that information. By using Mana Ooru, you acknowledge the practices described in this Policy.

2. Information We Collect

The information we collect depends on how you interact with Mana Ooru. It may include:

• Your name, email address and phone number.
• Business information, including the business name, description, category, address, contact details and operating information.
• Business images, logos and other submitted media.
• Website URLs and social media links.
• Account and authentication information where an account or sign-in feature is used.
• Device and browser information, IP address, operating system, general usage data and diagnostic information.
• Cookies and similar technologies used when you access the website.
• Information contained in enquiries, support requests or other communications you send to us.

3. How We Use Your Information

• Create, manage and publicly display business listings.
• Review and verify submitted businesses and listing details.
• Operate, maintain, analyze and improve our website and services.
• Respond to enquiries and provide customer support.
• Protect accounts, investigate misuse and prevent fraud, spam and other security threats.
• Send service communications, administrative notices and important updates about your account or listings.
• Comply with applicable laws, legal processes and regulatory obligations.

4. Business Listings

Mana Ooru is a public business directory. Information submitted by business owners or authorized representatives may be reviewed and displayed publicly, including the business name, category, description, address, phone number, email address, website, images and social media links. Business owners should submit only information they are authorized to publish and should avoid including private personal information that is not intended for public display.

5. Cookies and Similar Technologies

We may use cookies, local storage and similar technologies to keep users signed in, remember preferences, understand how the website is used, maintain security and improve performance. Browser settings may allow you to block or delete cookies, but doing so may affect authentication or other website features.

6. Third-Party Services

We may rely on trusted service providers for functions such as cloud hosting, authentication, analytics and email delivery. These providers may process information on our behalf only as needed to provide their services and are subject to their own terms, privacy practices and security obligations. We may also disclose information when required by law or when reasonably necessary to protect users, Mana Ooru or the public.

7. Data Security

We use reasonable technical and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration and disclosure. These measures may include access controls, authentication, monitoring and secure infrastructure. However, no internet transmission or storage system can be guaranteed to be completely secure, and users should also protect their passwords and devices.

8. Data Retention

We retain personal information only for as long as reasonably necessary to provide the platform, maintain business and operational records, resolve disputes, prevent abuse and comply with legal obligations. Retention periods may vary depending on the type of information and why it was collected. Information may be deleted, anonymized or securely archived when it is no longer required.

9. Your Rights

Subject to applicable law, you may contact us to request that we:

• Provide access to personal information about you.
• Correct inaccurate or incomplete information.
• Delete information where deletion is legally available.
• Withdraw consent where processing is based on consent, without affecting processing that occurred before withdrawal.

We may need to verify your identity or authority before acting on a request. Some information may be retained where required for legal, security or legitimate operational purposes. Privacy requests can be sent using the contact details below.

10. Children's Privacy

Mana Ooru is not intended for children below the age at which they may legally consent to the processing of personal information in their jurisdiction. We do not knowingly collect or request personal information from children for independent use of the platform. If a parent or guardian believes a child has provided personal information without appropriate authorization, they should contact Mana Ooru so the information can be reviewed and, where appropriate, corrected or removed.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes to our services, practices or legal obligations. The revised version will be posted on this page with an updated date. We encourage users to review this Policy from time to time.

12. Contact Information

Support Email: support@manaooru.online

Phone Number: +91 93926 05646

Website: https://manaooru.online

Contact Page: https://manaooru.online/contact